FAQ

Can I request a custom design?


We are happy to help you find or upcycle the perfect piece of furniture to suit your home. Simply drop us a line at thriftysretro@yahoo.com or get in touch via Social Media and tell us your thoughts.




Can I arrange my own courier to collect my order?


Yes thats not a problem simply choose collection from our studio during checkout and contact us to arrange collection.




How long will my order take to arrive?


Our priority is to make sure your order reaches you as soon as possible. All UK small and medium parcels are dispatched via Royal Mail recorded delivery within 3 days of purchase and take on average 2-5 days to arrive. International small and medium parcels are dispatched via Royal Mail recorded dellivery and take on average 5-10 days to arrive. Large parcels are dispatched via Parcelforce and take on average 3-5 days to arrive within the UK and 7-14 days for international orders. Some items may have a longer lead time, but this information should be displayed on the listing. Furniture orders will need at least 3-5 days to complete and delivery will be arranged via courier service with a 2-3 hour time slot provided the day before delivery.




What payment methods do you accept


We accept all major Credit Cards or PayPal. Thriftys Retro keeps your payment information secure.




Do you produce wholesale orders


For wholesale inquiries please send us an email and we will get back to you as soon as possible.




What are your Shipping & Return policies


Please see our dedicated Shipping & Returns page for full details





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© 2020 Thrifty's Retro

London , United Kingdom